Leads youth program operations, ensuring safety, staff development, guest satisfaction, and efficient resource use, while aligning with entertainment strategy and fostering cross-department collaboration and a positive team culture
Supports smooth dining operations, assists with reservations, engages guests warmly, and ensures exceptional experiences through professionalism, teamwork, and effective problem-solving across dining venues.
The incumbent warmly welcomes guests, manages reservations and seating, ensures smooth dining experiences, and expresses sincere appreciation to leave lasting positive impressions throughout the cruise.
Oversees eco-friendly laundry operations, ensuring quality linen output, machine efficiency, safety compliance, staff supervision, and accurate reporting while maintaining high productivity, cleanliness, and inventory control.
The incumbent manages all onboard communication services, drives sales and revenue, oversees the Internet Café, provides guest tech support, and collaborates with shipboard teams to ensure a seamless communication experience.
The incumbent facilitates digital learning and social media classes, supports guest tech needs, manages internet café operations, assists with audiovisual setups, and collaborates with onboard and shore-side teams to enhance guest experiences.
The incumbent upholds company values, ensures crew clearance and payroll compliance, manages financial reporting, facilitates communication, and supports collaboration with onboard HR and training teams.
The incumbent captures guest memories, drives photo sales, ensures image quality, manages inventory, and leads premium studio sessions to support overall photo department goals.
The incumbent leads the Guest Services team, ensuring smooth operations, high guest satisfaction, and effective issue resolution while promoting MedallionClass technology, maintaining financial accuracy, and upholding safety and compliance standards.
The incumbent oversees all crew administrative operations, including travel, documentation, immigration, and berthing, while ensuring efficient hotel system use, crew list accuracy, staff training, and compliance with policies and service standards.
