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Under the supervision of the Property Manager, the Operations Manager manages the operations at the One Love on the Rio: Berrydale and Rafters Rest offices and Raft Captain Roster board.

The incumbent inspects Societies and charitable organizations for regulatory compliance, analyzes financial records, provides technical and legal advice at meetings, and supports organizational development, training, and registration processes.

The Customer Service Monitoring and Evaluation Officer is responsible for providing support and assistance in the collection and analysis of data and the preparation of relevant reports for monitoring and evaluation of the Customer Service Programme.

The incumbent facilitates the development, alignment, and monitoring of integrated corporate and operational plans across the Ministry, ensuring performance targets are met through strategic analysis, reporting, and inter-departmental collaboration.

The incumbent provides technical expertise and coordination to the project team, analyzes the implications of proposed laws, drafts consultation papers, manages stakeholder engagement, and advises on customs regulations and best practices.

Functions as the strategic business leader of the property's Hotel Operations.

Under the general direction of the Inventory Officer, the incumbent will be responsible for the day-to-day management of the Stores and safekeeping of all materials held in the Stores.

The Office Manager directs office services, security, facilities maintenance, and inventory systems, while managing service contracts, safety compliance, and asset records to support operational efficiency.