The Clinical Porter ensures safe, efficient, and comfortable patient transport within KEMH, delivering high-quality frontline support in line with service level standards.
Under the direction of the Clinical Manager, the Clinic/Psychiatric Triage Nurse will undertake and perform the assessment and triage process of all referrals to the acute out-patient clinic.
Oversees unit operations, aligns with strategic goals, manages budgets, staffing, and performance, monitors clinical indicators, ensures service excellence, and supports quality improvement and patient-centered care initiatives.
The incumbent leads room operations by developing and implementing strategies that ensure brand standards, enhance guest and employee satisfaction, and drive revenue and departmental financial performance.
The incumbent performs a range of financial, accounting, and auditing tasks to ensure accurate recordkeeping, secure cash handling, compliance with policies, and effective team and guest support.
Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues.
The incumbent manages daily food and beverage operations, leads and develops staff, ensures compliance with service, safety, and sanitation standards, fosters exceptional guest experiences, and oversees departmental financial performance.
The incumbent performs preventive and corrective maintenance, troubleshoots mechanical and electrical systems, ensures guest satisfaction, maintains safety standards, and supports engineering operations with minimal supervision.
