The incumbent manages all front desk operations, supervises staff, ensures exceptional customer service, handles complaints, supports financial goals, and oversees training and HR activities.
The agent handles all front desk operations including check-in/out, payments, and guest services; coordinates with housekeeping; manages cash handling and reports; and upholds all safety and service standards.
The Hostess manages the Tea Room's front-of-house operations, greets customers, handles reservations and complaints, and works with the Head Chef to ensure customer satisfaction.
The Cook prepares high-quality meals, supports kitchen operations, upholds hygiene standards, and assists the Head Chef in managing back-of-house activities.
The Kitchen Steward provides support services for the operation of the Kitchen and Farmers Table Restaurant service functions and has responsibility for ensuring seamless back of the house operations in support of the same.
Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
The incumbent conducts table games in compliance with all rules and regulations, manages betting, maintains game pace and cleanliness, and upholds safety and guest service standards.
The Banquet Manager oversees all operational aspects including inventory, staffing, and compliance to maximize customer satisfaction, leads service teams, ensures exceptional guest service, and conducts staff training and development.
The incumbent oversees all gaming activities to ensure compliance and procedure adherence, manages financial transactions and player accounts, and upholds safety and customer service standards.
Under the general supervision of the Assistant Dietitian, ensures that all utensils including plates, cups, mugs, trays, domes and under liners are thoroughly washed, rinsed and sanitized.
Salary & Benefits: $990,843 - $1,177,801 per annumTown/City: May Pen