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Under the direction of the Director, Visitor Safety and Experience, the Visitor Safety and Experience Coordinator, implements strategies in order to reduce the rate of tourist harassment in the resort areas.

Under the direction of the Office Manager the Driver/Messenger dispatches mails, transports employees, equipment, and materials and for the company.

The incumbent manages the full procurement cycle, including preparing tenders, evaluating bids, maintaining vendor relationships, ensuring compliance, and reporting on all procurement activities.

The Product Quality Officer monitors and assesses tourism entities, facilitates sector development through consultations, processes licensing applications, and provides reports and guidelines to improve service quality.

The Administrative Officer – Identification Cards provide administrative support to the Licence Processing Unit (LPU) as well as collate and disburse information and process identification cards.

The Information Officer provides information on Jamaica, at the designated Information Kiosks; collects and documents complaints of the visitors which are forwarded to the Jamaica Tourist Board or other relevant agencies.

The incumbent will support the Senior Human Resource Auditor in assessing the performance of Ministries/Departments/Executive Agencies, to determine compliance with guidelines governing the management of delegated Human Resource functions.

The incumbent leads the Legal Services Unit, providing legal expertise to the Office of the Services Commissions and government ministries on cases, while representing the OSC in disputes and coordinating with other legal departments.

Under the supervision of the Procurement/Office Manager, the Messenger provides support services in the areas of mail delivery and general associated office duties that assist and enhance the work of the Department.

The Infrastructure and Energy Division (IEN), part of the Industries and Cross-Cutting Themes Department, leads the development and delivery of operations in transport, water and sanitation, energy, and social infrastructure across all regions.