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This person is expected to be a resident in Jamaica. They will work remotely, but also be expected to attend meetings, events, and other functions in Jamaica as needed.

The incumbent will undertake practical accounting tasks, in accordance with the Ministry's standard accounting practices and the FAA Act, to support the efficient operation of the Department.

The incumbent greets and directs visitors, manages telephone communications, maintains the reception area, handles inquiries, and upholds the Ministry's professional image and security protocols.

The incumbent serves as the primary customer service liaison, handles inquiries and complaints, maintains customer and service databases, and analyzes trends to improve service efficiency.

The Research Officer is responsible for the collection, analysis and dissemination of data, in accordance with the objectives of the Unit.

The incumbent inspects employers, calculates arrears, ensures compliance with contribution payments, conducts benefit investigations, and provides information on National Insurance Scheme regulations and benefits.

The Hydrology Technician I collects and analyzes surface and groundwater data, prepares reports and visualizations for the database, and supports water resource management functions.

The incumbent develops and implements the annual training plan, conducts needs assessments, manages training programs and external resources, evaluates training effectiveness, and supports succession planning and employee development.

The Administrator provides clerical and administrative support by preparing reports, handling correspondence, scheduling meetings, and fulfilling information requests for the division.

The incumbent processes and verifies pension payments, updates records, calculates adjustments, recovers overpayments, and ensures accurate financial reporting and disbursements.